CALYPH — Return, Refund & Exchange Policy

Last Updated: August 2026

At Calyph, we want you to be completely satisfied with your purchase. If your order doesn’t work out, we offer a simple 15-day return and exchange policy, subject to the conditions below.

1. Return & Exchange Window

You can request a return or exchange within 15 days of receiving your order.

The product must be:

Unworn and unused

In its original condition

Free from stains, damage, perfume, or any signs of wear

Returned with original tags and packaging intact

Products that show signs of use or damage may not be eligible for return or exchange.

2. Size Exchange

If you have received the wrong size or the size doesn't fit, you can request a size exchange within 15 days.

Exchange requests are subject to product availability. If the requested size is unavailable, you may be offered a refund or another available option.

3. Damaged or Incorrect Product

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

Please provide clear photos/videos of:

The product

The packaging

The shipping label

The issue/damage

Our team will review the request and arrange an appropriate resolution.

4. Return Shipping Charges

For a size-related or change-of-mind return, return shipping charges may be deducted from your refund or may be payable by the customer.

For products that are damaged, defective, or incorrectly delivered, Calyph will cover the applicable return shipping costs.

5. Prepaid Orders

For prepaid orders, approved refunds will be processed to the original payment method.

The refund will be initiated after the returned product has been received and inspected.

6. Cash on Delivery (COD) Orders

For COD orders, refunds will be processed through an appropriate online payment method/bank transfer after the return has been received and approved.

Cash refunds are not provided for COD orders.

7. Refund Processing

Once your return is received and inspected, we will notify you about the approval or rejection of your refund.

Approved refunds are generally processed within 5–7 business days, depending on the payment provider or bank.

8. Non-Returnable Items

Returns or exchanges may not be accepted for products that:

Have been worn or used

Have been washed or altered

Are damaged due to customer handling

Are missing original tags or packaging

Show stains, odors, scratches, or other signs of use

9. How to Request a Return

To request a return or exchange, contact our customer support team with your order number and reason for the request.

Our team will provide you with the next steps and return instructions.

10. Important Note

All returns and exchanges are subject to inspection and approval by Calyph. We reserve the right to reject a return if the product does not meet the conditions mentioned above.

For any questions regarding returns, refunds, or exchanges, please contact our Customer Support team.

You can always contact us for any return question at calyphstudio@gmail.com. or Only whatsApp on +91 7678531427